1. Have the Wholesale Sternum Strap Adjuster inspected to make sure the staining or damage has not been caused by your poor workmanship. If the Wholesale Sternum Strap Adjuster is damaged, it should be reported directly to the manufacturer.
2. If there are Wholesale Sternum Strap Adjuster pieces that come with the unit which were not put together in the right order, please contact the manufacturer for advice.

3. If the item seems to be faulty, do not buy it. You might consider a refund or store credit. Note that this is not a warranty but rather just a reminder to check the Wholesale Sternum Strap Adjuster.
4. As the Sternum Strap Adjuster is made of plastic and is prone to breakage, do not use the item after it has been in normal use for a long time.
5. Remember that the manufacturer, distributors and manufacturers may not always be aware of issues that are posted.

If you have difficulty taking down your rings, try taking your rings apart using pliers or a screwdriver. If you still are not able to take your rings down as described above. Try tightening down your strap until it is snug. We will be happy to help repair or replace any strap that may not be Sternum Strap Adjuster properly for you. Please don't forget to send us those screenshots of your Ring Sizing Chart that we receive on a regular basis to help us better understand for us when it is working or not working properly for you.